WHO WE ARE
We have over 28 years’ experience providing and delivering home care services to people of all ages and needs.
i-Care is a long standing domiciliary care agency providing support services across South Wales and the South West of England. We have over 28 years’ experience providing and delivering home care services to people of all ages and needs.
We have formed exceptional relationships with the Local Governing Authorities and also other Health Care Professionals to ensure that the provision of the individuals support is of an excellent quality and high standard. We are currently delivering approx. 6000 hours of care each week across all our branches in i-Care.
i-Care is a registered Domiciliary Care Agency with the Care Inspectorate Wales (CIW) and the Care Quality Commission in England (CQC). The CIW and CQC, inspect and take action to improve the quality and safety of services for the well-being of the people we care for. They also ensure that the services i-Care is delivering are compliant to the National Minimum Standards set out by the Government and that our company policies and procedures comply with the standards set out in the Care Standards Act 2000.
i-Care also welcomes external monitoring. We have gained certificates with both ISO 9001 QMS and Investors in People (IIP)
(ISO 9001 is a certified quality management system QMS and Investors In People is owned by the UK Government, which accredits companies who provide a best practice management standard and follow the IIP framework.)
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We strive to provide the best service to you, family members and advocates. We also value our exceptional staff and nurture a supportive philosophy for all employees. We aspire to show our Service Users that we are passionate about what we do and we take pride in our services.