OUR VALUES
i-Care always endeavour’s to meet the needs, wants and expectations of each individual.
We set high standards in everything we do; we invest in the development of our services and support staff in order to guarantee the best outcomes for you, your family and our staff.
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We ensure that your best interests and needs are at the centre of the planning and delivery of the service we provide.
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We know that you put your trust in us to provide a service that is reliable, respectful, honest and caring and we believe that our values are reflected in the service delivery.
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i-Care’s ethos is infused in all of our staff and we believe that by encouraging staff to follow our key values it ensures i-Care delivers our values to our customers and their loved ones.
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The main VALUES that all staff follow are:
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Promoting Independence
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Promoting Choice
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Promoting Dignity & Respect
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Promoting Equality & Diversity
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Promoting Individual Rights
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Ensuring Privacy & Confidentiality
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Ensuring Continuity of Care
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Offering Flexibility
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We are extremely passionate about the care that we deliver in the community and take pride in the service that we deliver.
"I am very impressed with the i-care carers who attend to me. I have used i-care since March 2009 and have found the carers to be friendly and pay particular attention to my needs. I require preparation time for medication, feeding etc, and I am very pleased that i-care was able to provide appropriate visit times to accommodate my needs."